The support person did not ask where I purchased it and assumed I'd done this directly from them. 2-3 days later they realised I needed to update it via I tunes on my mac. Is a word processing application with focus on helping writers create long-form documents. For the iOS version, software requires iOS 9.0 or later and is compatible with iPhone, iPad, iPod touch. I contacted support then and was given advice which did not work. The costs 45 for the Mac and Scrivener for Windows versions, 19.99 for the iOS version. ![]() A shortcut will appear in your desktop after the completion of the installation process. It might take a few minutes since it’s a heavyweight application (84.2 MB), but once the download process is done, install the software as you install any other app. A few months after purchasing it, it would not compile. Go to their Download page, and choose Scrivener for Windows. I emailed her politely saying I intended to complain or place a negative but factual review online She answered politely- again I don't fully understand what she said or meant The whole point of buying scrivener last year was to make my writing easier Twice now- their support service has been a painfully slow ordeal. The bit of clear responses she advised about checking the widows and orphans box in part of compile did not work either. I gave all these details promptly and I often waited hours, sometimes 8, for her response. She asked the obvious questions first - what mac, scrivener versions I was using + for various screenshot. that lacks of support but is the most complete software for Windows. ![]() ![]() Very technical but appears to be telling me what I've done wrong but not how to fix this. 8 people have already reviewed Scrivener. About 4 full days + I cannot understand her responses. After confusion and exhaustion trying to fathom why myself I contacted support. It's not as good as you would imagine on large documents For reason unknown, sporadic blank pages appeared in my compilation file.
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